I paid for part of my order using My Credit balance or Return Voucher and the rest with my Credit Card, Debit Card and then cancelled the order before it was dispatched. How is my refund processed? : HelpMaxEG

I paid for part of my order using My Credit balance or Return Voucher and the rest with my Credit Card, Debit Card and then cancelled the order before it was dispatched. How is my refund processed?

Modified on: Thu, 14 May, 2020 at 12:17 PM

We'll credit back the balance you spent to My Credit in your account. If you're a guest user, we'll issue a fresh Return Voucher for the same value as your existing Return Voucher, valid for 6 months from the date of issue.

The rest of your payment will be refunded to your Credit Card or bank account, depending on your payment method.

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I paid for part of my order using My Credit balance or Return Voucher and the rest with my Credit Card, Debit Card and then cancelled the order before it was dispatched. How is my refund processed?

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