Shipping
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When will I receive my order?
Orders placed before 3:30 PM from Saturday to Thursday will be delivered the next business day, while orders placed after 3:30 PM (and all day Friday) will be delivered in 2-3 business days.
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What if I am not at home when my order arrives?
If you’re not at home to receive your order, our delivery partner will call you to schedule a day and time that is convenient for you. If you miss this delivery, they will make two more attempts.
If you’re still unavailable to receive your order after the third attempt, it’ll be returned to us. Call us on +20–22 58 78 1 88 within two working days of the third attempt and we’ll schedule another delivery date and time that suits you better.
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Will I be charged for delivery?
Delivery is free on orders of EGP 399 and above. If your total order value is less than EGP 399, you will be charged EGP 25 for delivery.
There will also be an additional service charge of EGP 20 on all Cash on Delivery orders.
Your delivery charges will be displayed during the checkout process.
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