Your Cash on Delivery charge is the additional EGP 20  that you pay on a Cash on Delivery order – over and above the product costs and shipping charges. It will only be refunded if:

  1. You’ve returned the entire order and not just a few products from it.
  2. You’re returning the product because:
    1. You received the wrong product.
    2. It was damaged.
    3. It did not match the description on the site.

Please note, your Cash on Delivery charge will not be refunded if you’ve returned your products for any other reason, such as ordering the wrong size.