Here’s how it works:

Refund through My Credit or Return Voucher: 
Your Shukrans will remain with you, but you will not earn new Shukrans on your My Credit or Return Voucher transaction. You will get a full refund. 

Refund through Credit Card or Bank Transfer: 
If you have fewer Shukrans than you earned on this order, we’ll deduct money from your refund instead. This cash deduction will be equal to the value of the Shukrans you earned. Please note, we will only deduct cash in these scenarios, and never a combination of Shukrans and cash.