If you want to return a part of your order, we will issue a new Return Voucher, or a refund to My Credit (if you’re a registered user). The rest of the amount will be refunded to your Credit or Debit Card. This could work in two ways:

If the value of the return is higher than the value of the voucher:
Imagine an order with three products worth EGP 100 each, having a total value of EGP 300. The order was paid for with a Return Voucher or your My Credit balance worth EGP 150 as well a Credit or Debit Card. If you return two products, your refund of EGP 200 will be split between a Return Voucher (or My Credit balance if you’re a registered user) worth EGP 150 and a Credit or Debit Card refund worth EGP 50.

If the value of the return is lower than the value of the voucher:
Consider an order with three products of EGP 100 each, having a total value of EGP 300. The order was partly paid for using a Return Voucher or your My Credit balance worth EGP 150 and the rest of the amount was paid by Credit or Debit Card. If you return one product, you will receive a new Return Voucher (or My Credit balance if you’re a registered user) worth the value of one product, or EGP 100 in this case.